Package Includes: 1 x Set
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (7)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
18 Apr 2019 03:37
Perfect, the description corresponds exactly to the product, shipping in estimated time and with package tracking option. Good quality smart bulb, easy to install following the steps indicated in your box, the mobile phone app has several options that can automate activities, change brightness, color, flicker, saturation, information about current time according to zone, temperature, humidity, Atmospheric pressure, wind speed. Very complete. Satisfied with the purchase. The only points i find against are the increase in the price on the part of the store once the order and unprepared packaging, no air bags, but luckily they got there well though with their crumpled boxes. Good communication with the seller. Shop highly recommended.
13 Apr 2019 02:54
Fast delivery. Compliant product and works without problem. The only complaint is the packaging that is very light in terms of protection. In short satisfied with my purchase
6 Apr 2019 09:12
Installation and configuration with google home is quite easy. I even comoré 2 for the main room and it was not necessary to make the manual group. The only drawback is that using the colors very low light intensidsd over the intensity with white light, but it's not a big deal. Very satisfied with the products, so far.
4 Apr 2019 07:05
Packeging needs to be better. One is broken. Not tested yet.
31 Mar 2019 07:17
28 Mar 2019 12:45
Perfect! Pairing without problem and simple application! I validate
5 Mar 2019 20:44
When it’s mentioned 4pcs, it doesn’t mean that package comes in 4 bulbs. It’s just one with 4X1watt. So instead of marking it as 4pcs, it could have been marked as 4Watts. I got confused and many other would also be.
8 Feb 2019 10:54
Very good working perfect
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